RIDIUM · LISBON

Legal information
and consumer support.

The company responsible for ridium.pt and the channels available for information, complaints and consumer disputes.

Local working version, reviewed on 22 October 2026. Live enquiry collection is disabled. Final use requires legal review and confirmation of the published configuration.

1. Website owner.

ridium.pt belongs to CARISMA ELEGANTE UNIPESSOAL LDA, trading as RIDIUM Imobiliária.

Legal form: Single-member private limited company (sociedade unipessoal por quotas)
NIPC: 519331575
Registered office: Rua Virgílio Correia, n.º 17 B, 1600-203 Lisboa
Commercial registry: Conservatória do Registo Comercial de Lisboa
Share capital: 500,00 €, fully paid
Email: [email protected]

2. Estate agency activity and insurance.

AMI 28127. Competent authority: IMPIC — Instituto dos Mercados Públicos, do Imobiliário e da Construção, I. P. Estate agency services require a written agreement with their own conditions. Using this website or submitting a form does not itself conclude that agreement.

Professional liability insurer: Allianz Portugal, S.A.. Geographical cover: Portugal. Address: Rua Andrade Corvo, 32, 1069-014 Lisboa. Contact: +351 213 108 300 (Portuguese landline network) · [email protected]. Official insurer contacts. Coverage is subject to the applicable insurance contract.

3. Complaints.

Email [email protected] or call +351 917 504 739 (Portuguese mobile network; operator charges apply). Initial contact about a property request is by email. Contacting us does not replace or limit statutory complaints channels.

Electronic Complaints Book — Livro de Reclamações Eletrónico.

4. Consumer dispute resolution.

The company is a member of the Centro de Arbitragem de Conflitos de Consumo de Lisboa, as confirmed by its owner. In a consumer dispute, consult the Centre’s dispute resolution options and jurisdiction requirements: Lisbon Consumer Disputes Arbitration Centre.

This information does not remove statutory rights or access to competent remedies. Any mandatory arbitration requirement is assessed under the applicable law.